WreckHost Shared Hosting is designed to provide reliable website, database, email, and related hosting services in a shared server environment.

Because server resources are shared among multiple customers, all customers are expected to use those resources responsibly. This Resource Usage & Fair Use Policy is intended to protect the performance, stability, security, and availability of WreckHost Services for everyone using them.

FAIR USE OF SHARED RESOURCES

Shared Hosting accounts are intended for normal website and email hosting activities.

Customers may use the resources included with their hosting plan provided that their usage does not negatively affect the server, WreckHost infrastructure, or other customers.

Resources that may be monitored or managed include:

• CPU usage

• Memory usage

• Disk space

• Disk input/output (I/O)

• Disk operations

• Processes

• Concurrent processes or connections

• Database usage

• Database connections

• Bandwidth and network traffic

• File and inode usage

• PHP processes

• Cron jobs and scheduled tasks

• Email activity

• Other server or network resources

Resource availability and limits may vary depending on the hosting plan, server configuration, and infrastructure being used.

EXCESSIVE RESOURCE USAGE

Resource usage may be considered excessive when an account, website, application, or process repeatedly or continuously consumes enough resources to negatively affect:

• Server stability

• Server performance

• Network performance

• Other customers

• Website availability

• Database performance

• Email services

• Security

• Backup operations

• WreckHost infrastructure

A brief increase in resource usage caused by legitimate website traffic will not necessarily be considered a violation.

However, sustained or repeated resource usage that adversely affects the shared hosting environment may require corrective action.

CPU AND MEMORY USAGE

Shared Hosting accounts may not continuously consume excessive CPU or memory resources.

Common causes of excessive CPU or memory usage may include:

• Poorly optimized websites

• Inefficient WordPress plugins or themes

• Excessive PHP processes

• Runaway scripts

• Automated tasks

• Malware

• Excessive bots or crawlers

• Database-intensive applications

• Resource-intensive imports or exports

• Background processing

• Applications unsuitable for Shared Hosting

WreckHost may temporarily limit processes or account resources when necessary to maintain server stability.

DISK USAGE AND STORAGE

Disk space provided with Shared Hosting is intended primarily for files directly associated with the operation of the websites and Services hosted under the account.

Shared Hosting may not be used primarily as:

• A personal file storage service

• A cloud storage service

• A remote hard drive

• A file dumping service

• A large-scale backup repository

• An archival storage service

• A file synchronization platform

• A software distribution repository

• A media storage or download service

Website files, databases, email, logs, and reasonable backups associated with the hosted website are permitted subject to the applicable hosting plan and this policy.

WreckHost may require the removal of unusually large quantities of files that are unrelated to normal website operation.

FILES AND INODES

Accounts containing unusually large numbers of files or directories may affect filesystem performance, backups, account management, or server stability even when the account remains below its advertised disk space allowance.

WreckHost may establish reasonable inode or file-count limits where necessary.

Customers may be asked to remove unnecessary:

• Cache files

• Temporary files

• Old backups

• Session files

• Log files

• Duplicate files

• Abandoned website files

• Other unnecessary data

Repeated creation of excessive numbers of files may result in account restrictions.

DATABASE USAGE

Databases hosted on Shared Hosting must be used for normal website and application purposes.

Customers may not operate databases in a manner that creates excessive server load.

Examples may include:

• Excessive database queries

• Long-running queries

• Poorly optimized database queries

• Excessive concurrent database connections

• Continuously running database processes

• Extremely large temporary tables

• Applications repeatedly querying databases at unusually high rates

• Using the database server primarily for external applications unrelated to the hosted website

WreckHost may restrict or terminate problematic database processes when necessary to protect server stability.

CRON JOBS AND AUTOMATED TASKS

Cron jobs and other scheduled tasks must be configured responsibly.

Automated processes may not be scheduled at unnecessarily frequent intervals or operated in a manner that creates excessive server load.

WreckHost may restrict or disable cron jobs or automated processes that:

• Run continuously

• Overlap repeatedly

• Create excessive CPU usage

• Create excessive memory usage

• Generate excessive disk activity

• Generate excessive network traffic

• Cause database performance issues

• Interfere with other customers or Services

Customers should configure automated tasks to run only as frequently as reasonably necessary.

BACKGROUND PROCESSES

Shared Hosting is not intended for continuously running server applications or general-purpose computing workloads.

Unless specifically permitted by WreckHost, customers may not operate:

• Persistent background daemons

• Cryptocurrency mining

• Blockchain nodes

• Artificial intelligence model training

• Continuous AI inference workloads

• Distributed computing applications

• Rendering applications

• Game servers

• Proxy servers

• VPN servers

• IRC servers

• Continuous data-processing applications

• Other long-running applications that are not typical website processes

Some applications may require a VPS, Dedicated Server, or another service designed for persistent workloads.

BANDWIDTH AND NETWORK USAGE

Bandwidth provided with a Shared Hosting plan is intended for legitimate traffic associated with the websites and Services hosted under the account.

Customers may not intentionally generate excessive network traffic or use Shared Hosting primarily to provide high-bandwidth file distribution.

Examples of potentially inappropriate bandwidth usage include:

• Public file mirrors

• Large-scale software distribution

• File lockers

• Public download repositories

• Continuous audio or video streaming

• Large-scale image hosting

• Peer-to-peer file sharing

• Proxy or traffic relay services

• Artificial or automated traffic generation

A legitimate increase in visitors or website popularity is not automatically considered abuse.

However, exceptionally high or sustained traffic that exceeds the reasonable capabilities of a Shared Hosting environment may require migration to another hosting solution.

BACKUPS

WreckHost may provide backup functionality as part of certain hosting Services.

Customer-generated backups stored within a Shared Hosting account must remain reasonable in size and quantity.

Customers should regularly remove obsolete backups.

Shared Hosting accounts may not be used primarily to store:

• Backups of computers

• Backups of unrelated servers

• Large collections of historical backups

• Backups belonging to third parties

• Data unrelated to the websites hosted under the account

Customers remain responsible for maintaining their own copies of important data according to the applicable WreckHost Terms of Service and Backup Policy.

WORDPRESS AND CONTENT MANAGEMENT SYSTEMS

Customers using WordPress or another content management system are responsible for maintaining their applications in a reasonable and secure condition.

Customers should:

• Keep WordPress or other CMS software updated

• Maintain current plugins and themes

• Remove unused plugins and themes

• Remove abandoned installations

• Repair malware infections

• Address malfunctioning plugins or scripts

• Use caching and optimization where appropriate

• Avoid applications that repeatedly exhaust account resources

An outdated, compromised, or poorly configured website may consume significant resources or create a security risk for the hosting environment.

WreckHost may temporarily restrict or disable affected applications where necessary to protect the server or other customers.

RESOURCE LIMITS

WreckHost may establish reasonable resource limits for individual hosting packages, accounts, websites, applications, or servers.

These limits may include limits relating to:

• CPU

• Memory

• Disk I/O

• Processes

• Concurrent connections

• Database connections

• Bandwidth

• Disk space

• File or inode counts

• Email

• Other server resources

Resource limits may differ between hosting packages and may be adjusted as WreckHost infrastructure and Services evolve.

Unless specifically stated as part of a hosting package, resource availability should not be interpreted as a guarantee that an account may continuously consume all available server resources.

TRAFFIC SPIKES

WreckHost understands that legitimate websites may occasionally experience unexpected increases in traffic.

Temporary traffic spikes will generally be handled differently from sustained abusive or inappropriate resource consumption.

Where possible, WreckHost may work with the customer to determine whether:

• Website optimization is needed

• Caching should be improved

• A plugin or application is causing excessive load

• Malicious traffic is involved

• The customer requires a higher-capacity hosting solution

WreckHost reserves the right to temporarily restrict an account during an extreme traffic or resource event if necessary to maintain server stability.

SECURITY-RELATED RESOURCE USAGE

Resource consumption resulting from malware, compromised websites, vulnerable applications, malicious bots, brute-force attacks, or other security incidents may require immediate action.

WreckHost may temporarily:

• Restrict an account

• Disable a website

• Disable a script

• Disable a plugin

• Terminate a process

• Restrict network access

• Restrict outgoing email

• Take other reasonable action necessary to contain the incident

Where practical, WreckHost will work with the customer to identify and resolve the underlying problem.

A temporary restriction resulting from a compromised website does not necessarily mean that the customer intentionally violated this policy.

IMPACT ON OTHER CUSTOMERS

No Shared Hosting customer may use their account in a manner that substantially interferes with another customer’s ability to use WreckHost Services.

Protecting the overall stability of the shared environment takes priority over allowing an individual account to continuously consume excessive resources.

WreckHost may take reasonable action whenever an account threatens:

• Server stability

• Network stability

• Service availability

• Security

• Email reputation

• IP reputation

• Data integrity

• Backup operations

• The performance of other customers

MONITORING

WreckHost may monitor server and account resource usage for operational, security, troubleshooting, capacity planning, and abuse-prevention purposes.

Monitoring may include resource statistics, server logs, process information, bandwidth usage, database activity, security events, and other technical information necessary to operate and protect our Services.

Such monitoring does not mean WreckHost continuously reviews customer website content.

ENFORCEMENT

When an account exceeds reasonable Shared Hosting resource usage, WreckHost may take one or more actions depending on the severity and circumstances.

Where reasonably practical, WreckHost may first:

• Notify the customer

• Identify the resource problem

• Recommend website or application optimization

• Request that unnecessary processes be stopped

• Request that resource-intensive applications be modified or removed

• Recommend a more appropriate hosting solution

When necessary to protect the server or other customers, WreckHost may also:

• Apply temporary resource restrictions

• Terminate individual processes

• Disable problematic scripts or applications

• Temporarily restrict a website

• Temporarily suspend an account

• Restrict network or email functionality

Immediate action may be taken without advance notice when usage threatens server stability, security, network availability, or the operation of other customer accounts.

REPEATED RESOURCE ISSUES

Customers who repeatedly exceed the reasonable capabilities of Shared Hosting may be required to optimize their website or move to a more appropriate hosting solution.

Repeated resource issues may include:

• Continually reaching account resource limits

• Repeated server performance problems

• Excessive database usage

• Continuously high CPU usage

• Excessive memory usage

• Excessive disk activity

• Repeated process exhaustion

• Excessive automated activity

• Applications that are fundamentally unsuitable for Shared Hosting

Where an appropriate alternative is available, WreckHost may recommend a higher-capacity hosting plan, VPS, Dedicated Server, or other suitable solution.

FAIR USE DOES NOT MEAN UNLIMITED USE

A hosting plan advertised with generous or unlimited access to a particular resource does not permit use that negatively affects the shared hosting environment.

“Unlimited,” where used, means that WreckHost does not establish a predetermined fixed quota for that particular resource under ordinary website usage.

It does not mean that server resources are infinite or that an account may consume resources without reasonable limitations.

All usage remains subject to this Resource Usage & Fair Use Policy.

CUSTOMER RESPONSIBILITY

Customers are responsible for ensuring that the websites, applications, scripts, databases, files, email accounts, users, and automated processes operated through their account comply with this policy.

Customers are also responsible for maintaining their websites and applications in a secure and reasonably optimized condition.

WreckHost encourages customers to contact support if they believe their website is unexpectedly consuming excessive resources.

CHANGES TO THIS POLICY

WreckHost may update this Resource Usage & Fair Use Policy as our Services, technology, infrastructure, and operational requirements change.

The current version will be posted on the WreckHost website with its applicable revision date.

CONTACT WRECKHOST

Questions regarding this Resource Usage & Fair Use Policy may be submitted through:

Email:
legal@wreckhost.com

Website:
https://wreckhost.com/contact